MCD's COVID-19 Response

MCD's mission has never been more critical and relevant than during the current COVID-19 pandemic


MCD is deeply concerned about the threat the coronavirus poses to the health and wellbeing of the global community, to the people we serve as well as to our staff, our partners, and their families and friends. The COVID-19 pandemic stands as a stark reminder of the need for universally accessible public health services capable of effectively surveilling, preventing, containing and ultimately mitigating the global impact of infectious diseases, including emerging zoonotic diseases, in a timely and impactful way.


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MCD's statement concerning the killing of Black people in the U.S.


Medical Care Development, Inc. (MCD) is profoundly saddened by the death of George Floyd in Minneapolis at the hands of the police as well as the recent deaths of Rayshard Brooks, Breonna Taylor and Ahmad Arbery. We are also deeply concerned by the disproportionate morbidity and mortality suffered by minority communities because of COVID-19. These are stark reminders of the long-standing systemic injustices and inequalities that exist within our country. We see and hear the indignation stemming from these deep-rooted and historical inequities that is being manifest by many protesters across the US and around the world, outrage that we are hearing from all segments of our society, and with which we strongly agree.

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COVID-19 Related eTraining

Online training and e-learning opportunities

MCD Public Health, MCDPH, is pleased to announce the launch of our new Community Health Worker COVID-19 eTraining module offered free of charge in English and Spanish. MCDPH wants to ensure all communities across the United States including those facing significant health inequities have the resources to protect themselves and stop the spread and devastating impact of COVID-19. Community health workers (CHWs) are essential public health professionals and need trustworthy and culturally appropriate COVID-19 information and tools.


MCDPH's comprehensive interactive CHW COVID-19 eTraining module covers crucial topics for CHWs including:

  • Various roles CHWs can take in combating the spread of the coronavirus
  • How to talk with community members about COIVD-19
  • Disease spread and how to prepare and protect themselves, their family and their homes
  • Common symptoms, testing options and how to safely connect clients to health care services
  • Steps to take when sick and caring for someone who is sick
  • Myths, facts and reducing COVID-19 stigma
  • Managing stress, anxiety and how to practice self-care

The CHW COVID-19 eTraining module is the most recent module in MCD's online Community Health Worker Online Training Program. This eTraining platform has served over 3000 users from health departments, health provider systems, and community-based organizations in more than 35 states. Other modules in the Community Health Worker Online Training Program cover chronic disease management including high blood pressure, pre-diabetes, diabetes, asthma, breast cancer, cervical cancer and colorectal cancer. All content is offered both in English and Spanish. Participants receive certificates of completion.


MCD International, MCDI, is also pleased to announce its plans to launch a new online Global eTraining and Technical Assistance Center (GETTAC) for training of front-line health professionals around the world. MCDI is currently adapting MCDPH’s new CHW COVID-19 eTraining module for deployment as part of MCDI’s on-going support to the Ministries of Health in Benin, Equatorial Guinea, Lesotho and Madagascar. Stay tuned for further information on launch dates in these countries and for further eTraining offerings through GETTAC.

COVID-19 Related Telehealth

For more than 30 years, MCD has been a leader in the deployment of telehealth technologies as a means of cost-effectively increasing access to quality and enduring health care solutions for the rural and medically underserved populations we serve.


MCDPH is pleased to announce that the Federal Office of Rural Health Policy (FORHP) awarded MCDPH a new Coronavirus Telehealth Resources Center grant on April 22, as part of an $11.5 million overall grant under the CARES Act to the 14 Telehealth Resource Centers (TRCs) across the US to combat COVID-19. This new grant adds to existing funding MCDPH receives serving as the home of the Northeast Telehealth Resource Center (NETRC), one of 14 TRCs across the country funded by the Office of Advancement of Telehealth under the US Health Resources and Services Administration (HRSA).


Under the NETRC, MCDPH partners with the University of Vermont Medical Center’s Telemedicine Program to provide free individualized technical assistance, education and other resources to health systems and organizations including hospitals, primary care clinics, mental and behavioral health networks, individual providers and others. Through the NETRC, and now with the added Coronavirus Telehealth Resources Center grant, MCDPH and its partners are helping hundreds of health care providers and systems across the Northeast of the US rapidly scale up and expand the scope of telehealth service offerings in order to meet the health needs of communities in ways that reinforce social distancing requirements, while ensuring continuity of care. See the NETRC COVID-19 Telehealth Resources page for more information. The new grant will enable NETRC to respond to the 830% increase in the number of technical assistance requests for telehealth implementation from health systems and providers since the onset of the pandemic.


TRCs like NETRC provide expertise and customized telehealth technical assistance throughout the United States and its territories, while also acting as a clearinghouse for telehealth research, program design and implementation. With these new funds, the NETRC will be able to increase its capacity to provide hands-on technical support across the eight-state region of New England, New York and New Jersey in areas such as technology assessment and selection, payment policy and reimbursement, legal and regulatory considerations, telehealth workflow design and implementation, training and education for healthcare providers and students, and strategic planning for future integration of telehealth services.


"As the nation combats COVID-19, telehealth is increasingly instrumental and effective as a tool to provide healthcare for patients across the country, especially the most vulnerable," said HRSA Administrator Tom Engels. "Providing the TRCs with this additional funding enables them to expand their ability to provide technical assistance to communities in need."


MCD and the NETRC are proud to be a part of a nationwide efforts to support our health systems and workforce in using telehealth to battle COVID-19, and to maintain access to care during these challenging times.


MCDI, with the technical support of MCDPH, is providing technical and operational assistance to Noble Energy, Exxon-Mobil and SBM Offshore – three oil companies operating in Equatorial Guinea – to introduce telehealth as a means of reinforcing their in-country clinical care capabilities in response to COVID-19.

ECHO-based Distance Learning

MCDPH is a formal Project ECHO Partner. Through the ECHO Model, MCDPH uses videoconferencing technology to strengthen the capacity of frontline health providers by connecting them remotely with health experts and specialists from around the corner, around the country, and around the globe. The ECHO Model serves as a force-multiplier by supporting remote mentorship of healthcare and public health workforces through a case-based model which facilitates increased knowledge, expertise and competencies, and which results in more rapid adoption of best practices across a broad variety of health issues during the pandemic and beyond.


MCDPH is currently developing a COVID-19 for Community Health Workers (CHWs) ECHO, with a focus on addressing the needs of CHWs and the challenges their communities are facing, including mental health and self-care. These sessions will be offered to reinforce the on-line eTraining for US-based Community Health Workers offered through its on-line CHW-Training platform. Through its work with the Northeast Telehealth Resource Center, MCDPH is also serving as faculty on two Rapid Telehealth Implementation ECHOs under state and regional COVID-19 response efforts, one focused specifically on Community Health Centers, and one on general telehealth implementation across the eight-state NETRC region. For further information on MCD's ECHO sessions, please contact Danielle Louder at dlouder@mcd.org.


MCDI, with the technical support of MCDPH, is developing COVID-19 ECHO sessions for front line Community Health Workers and Rapid Response Team in Equatorial Guinea. For further information on MCD's ECHO sessions, please contact Josea Ratsirarson at jratsirarson@mcd.org.

COVID-19 Health Systems Preparedness and Response Planning & Implementation

MCDI is providing technical and operational assistance to Ministry of Health and Social Welfare of the government of Equatorial Guinea to establish a national COVID-19 preparedness and response plan


With MCDI's support, the government has put in place the following measures:

  1. The establishment of a comprehensive and functioning country level coordination, with an active participation of staff from MCDI in the COVID-19 National Committee;
  2. Surveillance and case investigation system;
  3. Design and operationalization of rapid response teams;
  4. Development of points of entry emergency plan, confinement and case detection;
  5. Training and SOPs for front line health providers on case management and operationalizing quarantine, isolation and case management facilities;
  6. Infection prevention and control plan and implementation;
  7. With support of the Swiss Tropical and Public Health Institute, the establishment of the first COVID-19 testing lab capability in West Africa through the new national reference laboratory established with support of the Bioko Island Malaria Elimination Project (BIMEP);
  8. Operation support and logistics through BIMEP support.

MCDI is supporting social behavioral change communications for COVID-19 through its community sanitation programs in Benin and Madagascar


MCDI is actively involved in promoting handwashing and social distancing messaging through a network of more than 120,000 community agents currently engaged in promoting the elimination of open defecation through two Global Sanitation Fund-sponsored projects. In addition, MCDI is supporting its sub grantees in the installation of handwashing facilities in public places, and the provision of disinfection services, risk communications and community engagement in the fight against COVID-19.

COVID-19 Employee Health for Oil and Gas Companies

In order to safeguard worker health and protect the surrounding community, MCDI is providing technical and operational assistance to Noble Energy to establish quarantine and isolation sites in Equatorial Guinea. MCDI is helping Noble Energy to procure personal protective equipment (PPE), other medical supplies, cleaning and disinfection materials, and has also provided staff training in infection prevention and control, social distancing, and waste management protocols. Further, MCDI is introducing telemedicine to augment the capacity of available medical professionals.